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2011年貨代考試輔導(dǎo):詳細(xì)的貨代工作流程4

來源:發(fā)布時(shí)間:2011-04-20

  為了幫助考生系統(tǒng)的復(fù)習(xí)貨運(yùn)代理考試課程,全面的了解貨運(yùn)代理考試的相關(guān)重點(diǎn),小編特編輯匯總了2011年貨運(yùn)代理考試輔導(dǎo)材料,希望對(duì)您參加本次考試有所幫助。

  第三部分 文件對(duì)單審單注意事項(xiàng)

  一、對(duì)單程序

  1)。 與客戶對(duì)毛單應(yīng)在船開前完成。如客戶在船開當(dāng)天甚至船開后幾天才補(bǔ)料,應(yīng)不再和客戶來回對(duì)毛單,而是先將補(bǔ)料傳給船東,同時(shí)抄送一份給客戶。當(dāng)然,出華展單的情況除外。且只有出華展單的情況才可以用我華展單的格式單與客戶對(duì)毛單,否則一律用PML-1(核對(duì))此格式傳給客戶核對(duì)

  2)。 特別是配“廣州中海”走集司的貨物,一定要在頭程截關(guān)當(dāng)天補(bǔ)料

  3)。 對(duì)單過程記得標(biāo)注詳細(xì)時(shí)間,要詳細(xì)到幾號(hào)幾時(shí)幾分(如02/7-12:30),方便審核客戶的對(duì)單速度及提供的單證的準(zhǔn)確性

  4)。 對(duì)單過程中嚴(yán)禁機(jī)械地將船東B/L來回傳送,而是要發(fā)揮對(duì)毛單的作用,先自行核對(duì)修改,待基本與毛單一致后再傳給客戶做最后確認(rèn)。客戶的確認(rèn)件還要再檢查一次是否有疏漏之處;

  Main Responsibilities:

  。 Documents processing to ensure operation meeting Standard Operation Procedure requirement;

  。 Handle daily booking and ensure timely and accurate updating of business systems;

  。 Establish close relationship with clients, vendors to support customers and overseas offices on daily basis for both existing and new business;

  。 Keep customer abreast with Maersk development and product/service enhancements;

  。 Deliver a 'zero-defects' service to clients under area of responsibility and their vendor community.

  Requirement:

  。 University graduate or above, preferably with knowledge in trading or related field;

  。 With commitment, teamwork spirit, and willingness to learn;

  。 Be initiative and be able to work independently to meet challenging targets;

  。 With strong sense of customer service and responsibility;

  。 With good interpersonal and communication skills;

  。 Good command of oral & written English and good PC skills.

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