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國(guó)際商務(wù)師業(yè)務(wù)外語(yǔ)輔導(dǎo)之柜臺(tái)服務(wù)CustomerService

來(lái)源:來(lái)源于網(wǎng)絡(luò) 發(fā)布時(shí)間:2010-03-23 17:14:35

 SALESMAN: Can I help you?
  JOHN: Yes, I would like to buy a Walkman. Can you tell me about the models you have?
  SALESMAN: Well, we have a lot of models here.
  Did you want to listen to CD's or cassettes or the radio?
  JOHN: Mostly cassette tapes.
  SALESMAN: Alright. There are several models you may want to look at.
  This Kregg portable cassette player is very good.
  JOHN: Kregg? I've never heard of that company.
  SALESMAN: It's a German company.
  This unit has auto-reverse, recording capability, and an AM/FM radio band.
  It also has a built-in microphone.
  JOHN: I suppose I don't want that one then. I don’t like auto-reverse. It breaks too easily.
  SALESMAN: Really? Have you had an auto-reverse break before?
  JOHN: Yes, twice now. I think it's too high-tech, and so it’s the first part that breaks.
  SALESMAN: Hmm. You know, the problem might be dust. Did you clean the unit often?
  JOHN: Well. No, I didn't clean it.
  But still, I only had the last one two months, and it broke. I don't trust auto-reverse.
  SALESMAN: Alright. Well. We have many units without auto-reverse.
  Here is a good unit. Very reliable.
  It has an AM/FM band, built-in microphone, recording capability, and no auto-reverse.
  JOHN: How much is it?
  SALESMAN: This one sells for $39.99.
  JOHN: Can I test it out?
  SALESMAN: Of course.
  JOHN: It sounds great. I'll take it.
  SALESMAN: Fine. I think you'll be happy with it. It’s a very good unit. Very reliable.
  I'll go get you a new one in a box. I will be back in just a moment.
  JOHN: Thanks.
  售貨員:有什么我能幫忙的?
  約翰:是的,我想要買(mǎi)一臺(tái)隨身聽(tīng)。你能告訴我你有什么樣不同的款式嗎?
  售貨員:嗯,我們這里有很多款式。
  你想要聽(tīng)光盤(pán)或是錄音帶或是收音機(jī)?
  約翰:多數(shù)是錄音帶。
  售貨員:好的。這里有一些款式你可以看一看。
  這個(gè)克瑞格攜帶式錄音機(jī)不錯(cuò)。
  約翰:克瑞格?我從來(lái)不曾聽(tīng)過(guò)那家公司。
  售貨員:這是一家德國(guó)公司。
  這一臺(tái)有自動(dòng)回帶,錄音功能,和接收AM/FM 波段的收音機(jī)。
  它還有內(nèi)置的麥克風(fēng)。
  約翰:我認(rèn)為我不會(huì)要那臺(tái)。我不喜歡自動(dòng)回帶裝置。它太容易壞掉。
  售貨員:真的嗎?你的自動(dòng)回帶裝置有壞過(guò)嗎?
  約翰:是的,兩次了。我想是太高科技,所以就很容易壞。
  售貨員:嗯。你知道,這問(wèn)題也許是有灰塵。你常清理隨身聽(tīng)嗎?
  約翰:嗯。沒(méi)有,我沒(méi)有清理它。
  但是,上一次我只用了兩個(gè)月,它就壞了。我不相信自動(dòng)回帶裝置。
  售貨員:好吧。嗯。我們有許多品牌是沒(méi)有自動(dòng)回帶裝置的。
  這臺(tái)很不錯(cuò),可信度很高。
  這臺(tái)有接收 AM/FM波段的之收音機(jī),內(nèi)置的麥克風(fēng),錄音功能,和沒(méi)有自動(dòng)回帶裝置。
  約翰:多少錢(qián)?
  售貨員:這一臺(tái)價(jià)格是三十九美元九毛九。
  約翰:我可以試一下嗎?
  售貨員:當(dāng)然。
  約翰:音質(zhì)不錯(cuò),我要了。
  售貨員:好。我想你一定會(huì)滿(mǎn)意的。這臺(tái)很不錯(cuò)?尚哦群芨。
  我拿一臺(tái)新的給你,我很快就回來(lái)。
  約翰:謝謝你。

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